Orr Automotive

Bios

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  Mindy

  ASM/Service Writer

  Anyone who calls or comes by our shop will be familiar with the friendly voice and face of Mindy! Mindy is a service writer with over 22 years of experience! Her favorite thing about working in the Automotive Industry is that it is certainly not boring! One piece of advice she would give to those seeking to work in this industry is to be patient! She is a fur mom to numerous pets and enjoys Food, Anime and Movies! Her ideal vacation would be to Disney World!

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  Lisa Marie

  Secretary/Office Assistant

  Lisa has one whole year of working in the Auto Industry under her belt! Her favorite thing about working in this industry is the people she works with! Lisa enjoys Food, Movies, Theatre, Sunsets, Beaches, Reading, Hallmark Movies and Hiking. She is Fur mom to felines, Maverick and Goose, who you may find running around the shop every now and then. Her dream vacation would be to Lake Como, Italy or Switzerland. Fun Fact about Lisa: She was in a Pharrell music video!

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  Nathan Thompson

  Service Advisor

  Nathan was intrigued with Cars and Trucks at a young age. "Fixing them is even better." Nathan is an ASE Master Automotive Technician. Growing up near the drags and admiring muscle cars was just the tip of it, however, "Power Windows, Reliability, and Air Conditioning" are too much to resist in newer cars for him. He believes that if you can work on European vehicles, the rest is easy! So, why not just do it all! Furthermore, he has an A-9 Diesel ASE and an L1 ASE which is given to advanced level specialists in the automotive field. "Understanding today's vehicles is difficult, but, with the right team, your vehicle is in good hands here!".

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  Chris

  Automotive and Tire Technician

  Chris has been working for Orr Automotive for 15 years! Chris is one of our lube and auto technicians but also helps around the office! He is just one of those very genuine people that we are lucky to come across! He is ASE certified in Maintenance and Light Repair as well as AC and Condition Report Writer certified. Chris loves that everyday is different in the automotive industry and feels that Orr Automotive takes good care of him and makes him feel like family! Chris enjoys exploring the local mountains, rivers and streams and loves spending time with his grandkids! His favorite hobby is flying RC Jets. Fun fact about Chris: he was born with a missing rib bone!

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Products And Services

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  OIL CHANGE

  Change Oil & Filter (Up to 4 Quarts) General Inspection Lube Chassis (where Applicable) Tire Rotation Check & Fill Most Fluids Tax on parts not included No combined offers discounts or coupons* What does engine oil do? Engine oil lubricates and cools the moving components of your engine. Vehicle manufacturers specify exactly which oil should be used in each engine, with the specification defining the type and viscosity of the oil, as well as the additives required for protecting gaskets, and preventing corrosion. When a cold engine is started, there's a short period where there is no oil barrier between moving parts resulting in tiny amounts of wear. Each time fuel is burned in the cylinder a small amount of the combustion gas leaks past the piston rings into the crankcase. The crankcase ventilation system sucks the gases back into the intake to be burned again, but when the engine is cold or when there is high moisture content in the air, the recycled gases create acid.

  Price: 62.65

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  BRAKE FLUID EXCHANGE

  Brake fluid is a crucial component in a vehicle's braking system. It plays a vital role in transmitting the force applied by your foot on the brake pedal to the actual brakes, allowing you to slow down or stop your vehicle safely. Over time, brake fluid can deteriorate and become less effective, which is why it is essential to change it regularly. Here's how you can explain the importance of changing brake fluid: Heat and Moisture Absorption: Brake fluid has hygroscopic properties, meaning it tends to absorb moisture from the surrounding air over time. As moisture accumulates in the brake fluid, it reduces its boiling point. When brake fluid boils, it can lead to the formation of gas bubbles in the system, resulting in a spongy or unresponsive brake pedal. Regularly changing the brake fluid ensures that excessive moisture is removed, maintaining its optimal performance. Corrosion Prevention: Brake fluid is designed to lubricate and protect various components of the braking system, such as metal brake lines, calipers, and the master cylinder. However, over time, brake fluid can become contaminated with dirt, debris, and other contaminants. These impurities can lead to corrosion within the system, potentially causing leaks or brake failure. Changing the brake fluid regularly helps flush out these contaminants, preventing corrosion and maintaining the integrity of the braking system. Sustained Braking Performance: As brake fluid ages, it can lose its effectiveness due to contamination and the absorption of moisture. This can lead to a decrease in braking performance, resulting in longer stopping distances and reduced overall control of your vehicle. By changing the brake fluid at recommended intervals, you ensure that the braking system maintains optimal performance, allowing you to stop safely and efficiently when needed. Manufacturer Recommendations: Vehicle manufacturers provide specific guidelines regarding brake fluid change intervals. These recommendations are based on factors such as the type of brake fluid used, the vehicle's design, and typical driving conditions. It's important to follow these guidelines to ensure your vehicle's braking system operates at its best and to maintain any applicable warranty coverage. Safety Considerations: Perhaps the most critical reason to change brake fluid regularly is for safety. A properly functioning braking system is essential for the safe operation of your vehicle. Regular maintenance, including brake fluid changes, helps minimize the risk of brake failure and ensures that you have reliable braking performance when you need it the most. It's an investment in your safety and the safety of your passengers and others on the road. In summary, changing brake fluid at recommended intervals helps maintain the performance, reliability, and safety of your vehicle's braking system. By removing moisture, preventing corrosion, and ensuring optimal functionality, you can enjoy consistent and effective braking performance. It's best to consult your vehicle's owner's manual or a qualified mechanic for specific recommendations on when and how often to change the brake fluid in your particular vehicle.

  Price: 199.00

  Video: BRAKE FLUID EXCHANGE

  Link: BRAKE FLUID EXCHANGE

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  Air Conditioning Service

  The air conditioning system in their vehicle requires regular maintenance, just like other components. Emphasize that an AC service is essential for optimal performance and comfort during hot weather. System Inspection: Describe the initial step of an AC service, which involves a comprehensive inspection of the air conditioning system. Explain that a trained technician will examine various components, such as the compressor, condenser, evaporator, refrigerant levels, and hoses, to ensure they are in proper working condition. Refrigerant Recharge: Explain that one of the primary aspects of an AC service is checking the refrigerant levels. Inform the customer that over time, the refrigerant can gradually deplete due to leaks or natural evaporation. Emphasize that a low refrigerant level can result in reduced cooling capacity and poor AC performance. During the service, if necessary, the technician will recharge the refrigerant to the manufacturer's recommended levels. System Cleaning: Discuss the importance of cleaning the AC system during the service. Explain that dirt, debris, and contaminants can accumulate within the system, leading to decreased efficiency and potential malfunctions. The technician will clean the system thoroughly, removing any buildup to ensure optimal airflow and cooling performance. Component Lubrication: Describe the lubrication process as part of the AC service. The technician will apply the appropriate lubricants to essential components, such as the compressor, to ensure smooth operation and minimize wear and tear. Leak Detection: Highlight the significance of leak detection in the AC system. Explain that even small leaks can significantly impact cooling performance and potentially lead to further damage if left unaddressed. During the service, the technician will inspect for any signs of leaks and perform necessary repairs to prevent further refrigerant loss. Performance Testing: Explain that once the AC service is complete, the technician will conduct performance testing. This includes checking the overall cooling capacity, airflow, temperature control, and functionality of the AC system. Emphasize that this step ensures that the AC is functioning optimally and provides the desired cooling effect. Benefits: Conclude by summarizing the benefits of an AC service to the customer. These may include improved cooling performance, increased comfort during hot weather, enhanced fuel efficiency by reducing strain on the system, prevention of potential damage or costly repairs, and a longer lifespan for the AC components. The heating system consists of hot coolant from the engine, a heater core and a blower motor. The A/C system consists of an A/C compressor, condenser, evaporator core, expansion device, and receiver/drier. The heater removes heat from the cooling system and adds it to the passenger compartment. The A/C system removes heat from the passenger compartment to the outside of the vehicle. In order for the heater to function, hot coolant passes through the heater core. Cool air is blown through the heater core and heat is transferred from the heater core to the air. The heated air is then circulated through the desired vents and into the passenger compartment. The small tubes and fins of the heater core create a large surface area for the air passing through the heater core. For the A/C system, freon gas is compressed by the A/C compressor. The high pressure gas is then changed to a high temperature liquid inside the condenser as air blows through it. The liquid then moves to a metering device. As it passes through the metering device to a lower pressure, the liquid evaporates and cools. This cool gas then passes through a series of coils also known as the evaporator core. After passing through the evaporator core, the low pressure Freon gas returns to the compressor. The blower motor blows air through the cold evaporator core, removing the heat from the air. This cool air is then directed to the desired vents and into the passenger compartment

  Price: 99.00 * Extras

  Video: Air Conditioning Service

  Link: Air Conditioning Service

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  Wheel Alignment

  Wheel alignment is a maintenance service that ensures the wheels of their vehicle are properly aligned according to the manufacturer's specifications. Emphasize that accurate wheel alignment is vital for optimal performance and safety. Tire Wear Prevention: Describe how wheel misalignment can lead to uneven tire wear. Explain that when the wheels are not properly aligned, certain areas of the tires may experience excessive friction and wear out faster than others. By getting a wheel alignment, they can extend the lifespan of their tires, save money on premature replacements, and maintain better traction on the road. Improved Handling and Stability: Highlight how a proper wheel alignment enhances the vehicle's handling and stability. Explain that when the wheels are aligned correctly, it ensures that all four tires are pointing in the same direction and making even contact with the road surface. This results in improved steering response, better control, and a smoother ride, especially during cornering and at high speeds. Enhanced Fuel Efficiency: Explain that wheel misalignment can cause the vehicle to experience unnecessary drag or resistance, which requires more power and fuel consumption to maintain forward motion. By getting a wheel alignment, they can improve fuel efficiency and save money on fuel costs over time. Safety Considerations: Emphasize the importance of safety when it comes to wheel alignment. Explain that misaligned wheels can affect the vehicle's stability and handling, potentially leading to unsafe driving conditions. Proper alignment helps ensure that the vehicle maintains its intended stability, reducing the risk of accidents and providing better overall control on the road. Suspension System Protection: Describe how a wheel alignment also helps protect the vehicle's suspension system. Misaligned wheels can put extra stress on various suspension components, such as ball joints, tie rods, and bushings. By maintaining proper alignment, they can reduce premature wear and tear on these parts, saving them from costly repairs down the line. Manufacturer Recommendations: Mention that vehicle manufacturers often provide recommended intervals for wheel alignment as part of routine maintenance. Explain that following these guidelines helps maintain the vehicle's warranty coverage and ensures it performs optimally throughout its lifespan. Professional Expertise: Assure the customer that a wheel alignment should be performed by a trained technician using specialized equipment. Explain that the technician will carefully measure and adjust the angles of the wheels, including camber, toe, and caster, to bring them back within the manufacturer's specifications. Post-Alignment Testing: Mention that after the wheel alignment is performed, a test drive will be conducted to ensure everything is properly aligned and functioning as intended. This step ensures customer satisfaction and verifies that the alignment service has been successfully completed.

  Price: 99.99 - 299.99

  Video: Wheel Alignment

  Link: Wheel Alignment